FAQ

Below, you will find a list of the questions most frequently asked by our guests.

Questions & Answers

Check-in time ?

Standard check-in time is 14.00.

Check-out time ?

Standard check-out time is 12.00.

Which languages do we speak ?

We look forward to welcoming you in English, French, Kirundi and Swahili.

Internet connection ?

Wireless internet is available on site.

Which is the nearest airport ?

The nearest airport is Bujumbura Airport, at 55 km.

Do you organize transport services ?

We organize transfers to and from Bujumbura, by road and by boat. Please contact us for more information.

Do you have a booking or town office ?

Yes! We recently opened our new town office in Bujumbura. You can find us at Galerie Alexander, 10 Boulevard de la Liberté, Zone Rohero. We are open every Monday to Friday from 8:30 to 18:30 and every Saturday from 9:00 to 14:00. Please contact us for more information.

Any other question ? Please contact us